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Click 'Sign Up' on the Unimate homepage and register with email or social login (Google, Kakao). Choose your role: Student, Agency, University, or Business.
Click 'Forgot Password' on the login page and a reset link will be sent to your registered email. Check your spam folder if you don't receive it.
Go to Settings > Account Management and select 'Delete Account'. All data will be permanently deleted after 30 days.
Each account supports one role. Create an additional account with a different email for another role.
Yes, Unimate supports Korean, English, Vietnamese, Chinese, Myanmar, Mongolian, Japanese, Russian, Indonesian, Spanish, Uzbek, Nepali, Khmer, Thai, Hindi, and Bengali.
Go to Student Portal > Documents, select the required type, and upload your file. We support PDF, JPG, and PNG formats up to 10MB.
Upload a passport photo and AI will automatically recognize and fill in your name, date of birth, passport number, and more.
If the agency hasn't reviewed it yet, you can delete and re-upload. For reviewed documents, contact your agency.
Yes, we send notifications for document deadlines. Enable notifications in Settings to get reminders at D-30, D-14, D-7.
Go to Student Portal > Application Status to see real-time status (Not Submitted, Under Review, Approved, Rejected).
Yes, register your visa in your profile and we'll send alerts at D-90, D-60, D-30, and D-14 before expiry.
Go to Student Portal > Immigration Forms to prepare documents with AI assistance.
Direct booking is not currently supported. Please use the Hi Korea website. We provide a guide in the Guide section.
D-2 is for regular degree programs and D-4 is for language training. They differ in stay duration and part-time work conditions.
Apply at your local immigration office within 90 days of arrival. Required: passport, admission letter, enrollment certificate, photo, and fee.
UniCoin is Unimate's reward coin. Earn it through check-ins, submissions, and activities. Use it for premium services.
Daily check-in (10 coins), document submission (50), reviews (30), friend referral (100), and more.
Credit/debit cards and bank transfers. International payments via Stripe (Visa, Mastercard, etc.).
Full refund within 7 days if unused. Partial use results in a prorated refund. Contact support for requests.
The UniCoin gifting feature is currently in development. A future update will allow sending UniCoin to friends.
International students can work up to 20 hours/week during semesters and unlimited during breaks, with a work permit.
Apply for 'Permission for Activities Beyond Status' at the immigration office. Use Unimate > Forms to prepare.
Go to Student Portal > Part-time Jobs to browse listings. Filter by location, wage, language, and more.
As of 2026, the minimum wage is 10,030 KRW/hour. Wages vary by industry and region. Unimate provides average wage info.
Working without a permit or exceeding hours can result in fines, deportation, or re-entry bans. Always comply with regulations.
Go to Student Portal > Attendance to check in via QR code or GPS. The method depends on your school's setup.
Yes, go to Student Portal > Language School to see timetables, textbook info, and instructor details.
Once you meet requirements (80%+ attendance), your school can issue a certificate through the portal.
Unimate is a PWA (Progressive Web App). Access it via mobile browser and 'Add to Home Screen' for an app-like experience.
Unimate complies with data protection laws. All data is encrypted. Supabase RLS ensures you can only access your own data.
Check the Notices page for maintenance and outage announcements. We also send email notifications.
Go to Support > Contact and select 'Feature Suggestion'. All suggestions are reviewed by our development team.